
Matthew Ivan
- Nov 12, 2019
- 2 min
Winter Protection Plan
The Winter Protection Plan (WPP) may protect certain qualifying customers from service shut off and high payments during the winter months (November 1st through March 31st). Customers are responsible for all electricity and water used, but some of the costs can be deferred. Participation does not relieve customers from the responsibility of pre-existing balances or payment for the electricity and water usage; it only prevents shut off during the winter months. If you are low
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