CARF International Surveyors To Visit DNMM Offices
From January 18-20, a survey team from CARF International will be visiting the offices of Disability Network of Mid-Michigan. We invited the surveyors to evaluate how well we meet international standards for quality. The survey will tell us what we are doing well and areas we might improve. As a result of this survey, DNMM may earn or continue to be an accredited rehabilitation facility.
As part of the survey, the surveyors will interview people who receive services, their families, our staff, and others. Some questions the survey team ask participants include:
Does DNMM provide a clean and safe setting?
Do you receive the services you need and want?
Are you treated with respect?
Do you take part in planning your services?
Are you told what you need to know about your services?
Are your questions answered in a way you understand?
Do you know where to go with questions or concerns?
If you would like to talk with one of the survey team members please contact someone at DNMM (989-835-4041). You can also contact CARF directly at: